1- As per UAE customs authorities each company registered  in UAE should appoint an authorized clearance agent


 2-The  Authorized clearance agent will act as the company representative in front of the customs authorities and will be responsible to clear the company shipments and to solve any issues related to shipping documents, overweight, duties etc.


3- In Ghuwaifat Border there are 21 clearance agents offices and they are charging clearance fees   50 AED to 150 AED or more, depends on the agreement between the company and the clearance agent.


4- Other fees to be paid in Ghuwaifat Border: 270 AED cross borders fees and 10 AED printing and faxing fees.


Before assigning any clearance agent, there are important questions  to be asked:


1-Is he sending daily reports related to the in-transit shipments?

2-Is he sending borders last updates like policies, rules ..etc.

3-Clerance charges, it is negotiable and it could be 50 AED or 150AED.

4-Security deposit coverage,  some transit shipments needs 5% refundable security deposit to be paid to Abu Dhabi customs authorities and sometimes the amount could be huge .

Is he strong enough to pay such refundable deposit on behalf of the company?

And if yes, what will be the service fees that he will charges ?


Choosing the right clearance agent is very important to avoid detention fees which could affect the company profit.


Transport companies offering 24Hr borders free waiting time, if the clearance agent not fast enough then the transport companies will charge the company a detention of 300 AED to 500 AED per day.


Finally, we are in Global Logistics helping our clients to appoint the right clearance whom will be able to handle all type of customs clearance challenges.


To get more details, feel free to contact:



Ahmad Khateeb 

Global Logistics DWC LLC 

Dubai World Central 





Our logistics solutions that will run your business  

Why land freight ? And what is the import and export procedures in UAE?

Importing and exportIng by road , can be the most effective mode of transport in GCC and Levant countries.

As per 2014 statistics five per cent of UAE exports take place by road.

Land freight / land transport advantages:

1-Cost-effective in transporting goods between GCC countries.

2-Transit time can actually be shorter by road than by sea, such as shipping goods from the UAE to Jordan.

3-Road freight rates tend to be lower in terms of cost than air or sea.

4-Road freight is more convenient than sea or even air transport.

5-Documentation also is far simpler than sea and air freight.

Road import process:

In general for most common commodities the importer needs the following documents:

1-Certificate of origin.

2-Commercial invoice — usually one original and two copies are required.

3-Packing list — usually one original and two copies are required, It is important that the number and weight should be exactly as that stated on the Air Waybill with the commercial invoice number.

All items on the packing list should state an eight-digit HS (harmonised system) code with the country of origin and price.

This code is a standardised international system of names and numbers to classify traded products.

If the shipment contains multi-country products, all country names should be mentioned separately against each HS code.

4-Authorized clearance agent, for more details about the process of authorizing clearance visit read our post “ Things that many of UAE companies doesn’t know about Ghuwaifat Border?”

In the case of importing special shipments, additional documents and procedures to be done as below:

A-All food and beverages need pre-approval from the food control department of the concerned UAE municipality.

The approval permit should be attached to the shipment for customs clearance.

All food products also need to show the dates of manufacture and expiration on the packaging and box in both Arabic and English.

B-All pharmaceuticals, cosmetics and similar products need an import permit, issued by the UAE Ministry of Health.

This should be attached to the freight upon its arrival into the UAE.

C-When importing live animals, the importer should obtain prior written approval from Ministry of Environment.

D-All wireless communication equipment, with the exception of mobile phones, needs special permission from the Telecommunications Regulatory Authority, and in some emirates also from the Police/CID.

E-For food, pharmaceuticals and certain cosmetics, an appropriate vehicle may be required with cold storage facilities or temperature control depending on the consignment.

For more information about import and export process , feel free to contact:

Ahmad Khateeb

Global Logistics

Dubai World Central, DWC

Logistics City,Dubai, UAE





Our Logistics Solutions That Will Run Your Business